Delete your account and data

This page is for the Chinuch App, including the Chinuch App Attendance app on Google Play and the App Store, operated by Chinuch App LLC.

1. Email privacy@chinuchapp.com from the address on your account. Write that you want your Chinuch App account and associated personal data deleted.
2. If you can still sign in, teachers and staff can also open Account in the app or at chinuchapp.com and choose Delete account.
3. If the account belongs to a student, a parent or the school should send the request. Schools control student educational records.

• Login credentials and the user profile (name, email, phone, role)
• Device tokens and in-app notification preferences
• Session and authentication records
• Personal settings stored on our systems for that account

Attendance, grades, behavior logs, and other student records are educational records. The school is the data controller under FERPA. We do not delete those records just because a login is removed. The school can request a student-record deletion separately.

We may retain limited audit logs and legally required records for up to 60 days after a school ends service, or longer when the law requires it. Payment records processed by Stripe follow Stripe's retention rules.

We process account-deletion requests within 10 business days after we confirm the requester is authorized. School-wide data is archived for 60 days after a school ends service, then permanently deleted unless the school asked for an export first.

Email: privacy@chinuchapp.com
Support: support@chinuchapp.com

Full policy: chinuchapp.com/privacy